We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, please contact us at luiffstyle@gmail.com. Returns should be shipped to: Efeler İş Merkezi, Elif Sokak No:225, Türkiye.
If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
For any return-related questions, you can always contact us at luiffstyle@gmail.com.
Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.
Certain items cannot be returned, including:
Please contact us with any questions about specific items.
The fastest way to get the item you want is to return the original, and once your return is accepted, make a separate purchase for the new item.
Notwithstanding the above, if the merchandise is being shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification. As stated above, your item must be in the same condition that you received it (unworn or unused, with tags, in original packaging), and you'll need the receipt or proof of purchase.
We will notify you once we've received and inspected your return, and let you know if the refund was approved. If approved, you'll be automatically refunded to your original payment method within 10 business days. Please remember it can take additional time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return and you haven't received your refund, please contact us at luiffstyle@gmail.com.
