Got questions? We've got answers
Orders are typically processed within one to three business days after payment is confirmed. During this time, we carefully review your order details, prepare the artwork, and ensure everything meets our quality standards before shipment.
Each piece is handled with attention to detail, including inspection and secure packaging to prevent any damage during transit. This preparation ensures your artwork arrives in perfect condition and ready to display in your space.
Processing times may vary slightly during peak seasons, holidays, or when handling custom or made to order pieces. We always aim to complete this stage as quickly as possible without compromising overall quality.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information. This allows you to follow your package and stay updated on its delivery progress.
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by destination.
All transactions are encrypted with SSL and processed via PCI-compliant payment gateways. We never store your card details on our servers.
Once your order ships, you'll receive a tracking link by email. You can also log in to your account to view real-time shipping updates.
Tracking info is sent within 24 hours after your order is dispatched, usually 1-3 business days after the order is placed.
Carrier updates can take up to 48 hours to reflect after a scan. If it stays static for longer, please contact our support team.
If your order is delayed beyond the estimated delivery window, please contact our team and we'll work with the carrier to resolve it.
Orders can be modified or cancelled within 1 hour of placing. After that, the order enters our fulfillment process and can no longer be edited.
Standard shipping takes 3-7 business days within the US. International shipping is 7-14 business days depending on destination.
Store credit is applied automatically at checkout when you're logged in. It can be used for any product and never expires.
We accept all major credit cards (Visa, Mastercard, Amex), Apple Pay, Google Pay, Shop Pay, and PayPal.
Our artwork is available in Small (30x30 cm), Medium (40x40 cm and 40x60 cm), and Large (50x70 cm) sizes.
Prints are made with museum-grade archival paper using fade-resistant inks. Frames are crafted from solid wood with shatter-resistant acrylic glazing.
Measure your wall and consider the proportion of nearby furniture. We recommend the artwork takes up roughly 2/3 of the available wall width.
We calibrate all product photography to match the final print as closely as possible. Slight variations may occur due to monitor settings.
No, you can check out as a guest. Creating an account lets you track orders, save addresses, and access store credit.
Log in to your account and visit the Account page to update your name, email, password, or shipping address.
We want you to love your purchase! If you're not completely satisfied, you can return your item within 30 days of receiving it. Simply ensure the product is unused, in its original condition, and includes all packaging.
Once we receive your return, we'll process your refund within 5-7 business days. Refunds will be credited back to your original payment method. For more details on how to start a return, visit our Returns page or contact our support team — we're here to help! Shop confidently knowing we've got you covered.
Returns can be refunded as store credit instead of original payment if you prefer. Store credit appears in your account immediately and never expires.
Your voucher code may not be working due to expiration, usage limits, or specific terms and conditions. Some codes are only valid for certain products, categories, or minimum order values.
Please double check that the code is entered correctly without extra spaces. Codes are also case sensitive, so ensure the format matches exactly as provided.
In some cases, vouchers cannot be combined with other promotions or discounts. If another offer is already applied, your code may not be accepted.
If your code still does not work, feel free to contact our support team. We will be happy to check and assist you further.
At checkout, enter your code in the discount field and click Apply. The discount will be reflected in your order summary.
Only one voucher code can be used per order. The best applicable discount will be selected automatically when possible.
Most often this is due to expiration, minimum order value, or limited product eligibility. Double check the code and terms, and contact support if it persists.
